Darren Shirlaw
Growing your lettings business in a dusty market

Knowing when is the right time to invest in your business and understanding how you can truly differentiate your business from your competition are two of the most important questions being asked by businesses today. With his unique take on these subjects, based on his career in funds management where he gained important insights into how management teams develop strategy and how this impacts company valuations, Darren will astonish you with his insights into the way he supports businesses though their growth journey. This session will be worth the entry fee alone.

Founder of Shirlaws Global Darren is the founder of one of the fastest growing international business coaching organisations.

Established in 1999, Shirlaws now operates in 34 countries, with over 100 coaches working with 1000 clients globally and boasts an average annual growth of 40%. These significant results were founded on the principal of driving a strong entrepreneurial culture through fundamental values and realising that the culture of the family and owner operated business was a core business asset.

Darren has also become a respected thought leader and commentator for the mid tier market. He first picked the recession in 2007 when he told 150 of his clients why they needed to change their business strategy. Since then, he has correctly predicted every stage of the recession.

His insights into the economic and market cycles and the effects on the mid tier business, have led to him being a sought after strategist and an acclaimed international speaker.

Matthew Pinsent

Four times Olympic Gold medallist Sir Matthew Pinsent is one of great Britain's most successful and highest profile athletes of all time.

In 1992 Matthew graduated in Geography from St Catherines College, Oxford, where he was president of the Oxford Rowing Club. Also in 1992, at the age of only 21, Matthew had his first taste of Olympic success, when in a Coxless Pair with Sir Steve Redgrave, he won Gold at the Barcelona Olympics. Prior to that Olympic win he and Redgrave had enjoyed an unbeaten international season, and it was already obvious that Matthew was developing to become one of the world's greatest oarsmen.

At the Atlanta Olympics in 1996 the Pinsent/Redgrave duo won another Gold medal and throughout the nineties their outstanding combination also brought them Seven World Championship Gold's.

Their unbroken run of success continued through to the Millennium Olympic Games in Sydney when Pinsent, still with Redgrave but now in a Coxless Four with James Cracknell and Tim Foster, again triumphed earning Pinsent his THIRD Olympic Gold Medal. "THE RACE" in which he did it was voted 'Great Britain's Greatest Sporting Moment' and the crew secured themselves a very special place in the heart of the nation.

After Sydney, Matthew formed a seemingly invincible Coxless Pair continued partnership with James Cracknell MBE. Undefeated throughout 2001, they went on to compete a unique feat in the history of rowing, by winning the Coxless Pair at the "World Championships in Lucerne, a mere two hours after winning the Coxed Pairs. In the 2002 World Championships in Seville they defended their Coxless Pairs title, beating an experienced Australian crew and breaking the world record by 4 seconds in the process.

On Saturday 21st August 2004 at the Athens Olympic Games, Matthew Pinsent CBE entered Olympic history by becoming one of only five athletes to win 4 consecutive Gold medals. In one of the classic sporting moments of all time, he let the Great Britain cox less four to victory over the Canadian World Champions by only eight one hundredths of a second.

On 30th November 2004 Matthew announced his retirement from international rowing. He undoubtedly sealed his name amongst the greatest Olympians of all time by winning again in Athens. His autobiography, "A lifetime in a race", which he wrote himself was published on 2nd September 2004.

Matthew was awarded the MBE in 1993, the CBE in 2001 and in 2005 New Year's honors list he was awarded a knighted.

An outstanding motivated and after dinner speaker, Matthew also currently writes for The Times as well as working for the BBC as a broadcaster. He will be one of the leading presenters during the London 2012 Olympics and is fronting the BBC World Olympic Dreams series.

Ian Chapman and Tim Bannister
Getting the most from your online marketing

Rightmove have carried out research with 2,500 landlords into their online activity and how they use the internet to do their research. Ian and Tim will share the results of the survey and identify the key learnings from their extensive research in order to make the most of your online presence and appeal to landlords.

Tim Bannister, Head of Lettings at Rightmove

Tim Bannister is Head of Lettings at Rightmove and is responsible for Rightmove’s offering to lettings agents, landlords and tenants.  Prior to joining Rightmove in 2010, Tim worked in finance and management consulting where he advised domestic and multinational companies on their business, investment and financing strategies.  Tim holds an MBA from the Wharton School, the University of Pennsylvania.

• Melanie Bien
  
  Each year the Property Academy carry out some of the most extensive research into the habits and decision making processes of Landlords and tenants. In this session Melanie Bien will share the results and insights from the most recent research carried out in April 2012.
  
  Melanie, recently listed as one of the 25 most influential people in the British property industry according to the Daily Telegraph, will share insights into how landlords make key decisions such as which agents to invite to value their property and how they make their final selection of agent.
  
  Melanie is a buy-to-let landlord herself and has written several books on property and finance including Renting Out Your Property for Dummies now in its third edition.
  
  Melanie began her decade-long career in financial journalism with stints on The European, Sporting Life and The Times, before editing the personal finance section of the Independent on Sunday.
  
  These days she advises a range of clients on how best to meet their PR objectives, whether it is appearing in the quality broadsheets, raising their profile among industry peers in the trade press, developing and implementing a social media strategy, or writing content for websites, blogs, client newsletters and brochures. .
  
  Twitter
  Linked in

As former Network Director for the largest estate agency network in the UK, Ben has worked in the property industry for over 15 years, starting out as an office Negotiator and working up through the ranks. Now a Director of The Property Academy, he is passionate about building brands and helping agents stand out from their competition. Ben is also editor of housingdabble.co.uk.

http://twitter.com/#!/housingdabble
http://uk.linkedin.com/in/housingdabble

LetMC is purely cloud based Lettings Software.

Accessible anywhere with an internet connection and with the ability through cloud to offer integrated connections; website logins to your landlord and tenants, credit scores accessible through the software, Facebook property searches and the most recently a search facility directly connected to the Land Registry database.

"For the first time, letting software that makes a real difference" William Jordan, MD, Jordan's Residential Lettings

Clients vary from start-ups and independent agents to multi-branch and networks such as Peter Alan Estates, Jordan’s Residential Lettings, Xperience Group and most recently Arun Estate, the largest group of independent Estate Agents in the South East.

http://www.letmc.com

ARPM – Simplifying Lettings
Whether you’re looking for an expert to manage every element of your lettings service or just need a hand when business is busy, ARPM has the ideal solution.

ARPM Outsourced Lettings
Excellent property management is the key to growing a successful lettings business. Our outsourced solution works for any business – from lettings start-up’s, networks, small or large portfolios.

ARPM Inventories
Our nationwide Inventory solution offers consistency and flexibility - delivering all the positive benefits of using local inventory clerks whilst saving time and money.

ARPM Connect
This ‘self-service inventory tool’ provides on-line management, report building, bespoke reports and the option to use ARPM Inventories during busy periods to complete like-for-like reports.

ARPM Corporate Services
Our Corporate Services provides flexible, tailored support for businesses with property interests – Housing Associations, LPA Receiverships, house builders, solicitors and blue-chip companies.

Visit www.arpm.co.uk or telephone 01923 775705 for more information.

Twitter: @ARPMLettings
Twitter: @ARPMInventories

Telephone Answering from Moneypenny.
Our service is simple. Your team in the branch answers telephone calls whenever they can. And when they’re particularly busy, or when staffing levels are low, your calls are routed seamlessly to your Moneypenny PA. Fully briefed by you she answers overflow calls just as if based in your branch, sending detailed messages back to your team or even putting urgent calls through to mobiles or direct lines.

• Have calls answered seven days a week, evenings and Bank Holidays
• Capture every opportunity
• Deliver outstanding customer service

Your own Moneypenny PA FREE for 2 weeks.
Gain a key insight into the times your branch needs support. Find out more about the profile of your missed calls – are they valuable or not? Test having calls handled in the evenings and at weekends.

With no charges and instant set up, you could be briefing your Moneypenny PA today.

08000 199 944
info@moneypenny.co.uk
moneypenny.co.uk/property

AudioAgent

First to market 4 years ago, when a group of sound technicians and estate agents created the first AudioTour. Various parameters were tried and tested during the formative years resulting in the AudioTour we have today. The audioagent.com brand is synonymous with the product and the new AudioTour market we have created.

"AudioTours are proven to be a successful listing tool with Landlords. In the ever more competitive lettings market, Estate Agents are looking for ways to stand out from the crowd when meeting prospective clients and AudioTours are a differentiator. Landlords can also see the benefit of using these new marketing tools to help achieve the highest rents possible.

AudioAgent is now working with over 2000 Estate and Letting Agent branches around the UK. We are advising and working very closely with Agents to help them “stand out” at market appraisals and use the AudioTour product to WOW Vendors and Landlords through the use of ANY mobile phone.

Why AudioTours?

1. AudioTours are compatible with any smart phone, PC and tablet and are available 24 / 7 / 365.
2. AudioTours are innovative and AudioAgent is constantly improving the product to help Estate Agents to secure more listings, leads and revenues.
3. AudioTours are connected with many of the UK software providers offering a “one click” purchase option.
4. AudioTours are social and allow Estate Agents to embrace social media and enhance their online presence.
5. A Landlord can reuse a tour if advertising after a short-term let with no further expense incurred.

AudioAgent is delighted to be an exhibitor at this year’s Lettings Agency Awards.

We will demonstrate AudioTours live at the awards on mobile phones, ipads and PCs. We will also be showing some recent key case studies from Agents all over the UK who have managed to increases listings, market appraisal conversion rates, revenues and leads through AudioAgent and AudioTours.

Some key points about AudioTours for you to digest before we meet:

• AudioTours have increased Market Appraisal Conversion Rates by 29%
• Click Through Rates on portals have increased by up to 60%
• Proven to increase Listings, New Revenues and Leads
• Enhance your Listings, online presence and dwell time on your website

We look forward to seeing you at the Lettings Agency Awards.

Mid West Displays

Mid West Displays supply display equipment for windows and interior spaces which are ideal for Estate and Letting Agents.

Our displays are designed to be easy to use to allow agents to quickly change property details. We make all of our display products in-house which means our displays are fully customisable. This includes custom sizes, logo engraving and brand colour matching.

Be sure to see our latest display products including LED Light Panels, Rotating Light Panels, Freestanding Light Panels and Counter Top Light Panels.

We work hard to ensure that our customers get exactly what they need, working with them from the initial brief right through to the installation.

Mid West Displays have over 20 years experience in designing display products suitable for the Estate and Letting industry. What we don't know about displays isn't worth knowing!

http://www.midwestdisplays.co.uk